Legal Notices (Act on Specified Commercial Transactions)
■ Store Information
| Shop Name | DEVILSIX |
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| Seller | DEVILSIX |
| Sales Manager | Tetsuhiro Hanashiro |
| Address | 1305-1 Yonabaru, Yonabaru-cho, Shimajiri-gun, Okinawa |
| Phone Number | (We do not accept inquiries by phone; please use email.) |
| Email Address | support@devilsix.jp or please contact us via [Contact Form]. |
| Website | http://devilsix.jp/ |
| Products Handled | Overseas-made toy gun parts, apparel, novelty goods, and other related items |
| Sales Quantity | Displayed products are in-stock, pre-order, or backorder items. For in-stock quantities, please refer to the number listed on the product page. |
| Other Charges Required in Addition to Product Price | Shipping fees, consumption tax, and other fees incurred during payment (bank transfer fees, credit card processing fees, etc.) |
| Payment Methods | Bank transfer, PayPal |
| Application Expiration Date | For bank transfers, please complete payment within 3 days after ordering, excluding weekends and holidays. ※After the deadline, orders may be canceled regardless of communication between the store and the customer. |
| Delivery Time | For in-stock items, we will ship within 3-4 business days after payment confirmation. For pre-order and backorder items, we will send an order confirmation email after payment confirmation, and then ship upon arrival of the items. In either case, if shipping or arrival is delayed for any reason, we will notify you individually via email or on our website. |
■ About Payment Methods
| Payment Method | ・Bank Transfer (Sony Bank) ・Credit Card Payment ・Paidy Postpaid Payment |
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| Payment Deadline | For bank transfers, please make your payment within 3 days after completing your order, excluding weekends and holidays. |
■ About Shipping and Delivery Fees
| Days until Shipment |
For in-stock items, we will ship within 1-2 business days after payment confirmation. During periods of high order volume or peak seasons, it may take 3-4 business days. For backordered or waiting-for-stock items, we will ship promptly after arrival and inspection. |
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| Delivery Method | Currently, we ship via Nekoposu, Kuroneko Yamato Takkyubin, and Takkyubin Compact. Small size (stickers, patches, etc.): Nekoposu Small size (parts, items with some thickness): Takkyubin Compact Medium to large size: Kuroneko Yamato Takkyubin Currently, some high-stock items are shipped from Amazon warehouses. |
| Shipping Fee | 500 yen nationwide, free shipping for purchases over 10,000 yen! |
※Even if multiple orders are placed by the same customer, if the backordered items arrive at the same time, we may ship them together.
※If you order two or more different products in the same order, we may ship them in multiple separate deliveries depending on whether the products are stored in different warehouses or their arrival status.
■ About Products
| Arrangement of In-stock, Pre-order, and Backorder Items | While we manage inventory for in-stock items, there may be rare instances where items become out of stock due to direct orders conflicting with inquiries via email or SNS. For pre-order and backorder items, depending on the period, it may become extremely difficult to obtain them due to the supplier's discontinuation, out-of-stock status, end of pre-order period, or other circumstances. In such cases, we will contact the affected customers via email and process refunds or other necessary actions. We appreciate your understanding. Please note that, with the exception of airsoft parts available for pre-order, overseas backordered items cannot be canceled after the order has been placed. |
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■ About Cancellations and Refunds
| If Backorder Becomes Impossible | As mentioned above, for any product that becomes impossible to backorder due to various circumstances, we will promptly cancel and refund after notifying the customer. |
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| For Airsoft Parts / Real Steel Parts |
For new products, airsoft parts available for pre-order, and real steel parts ordered as backorders, cancellations can be accepted until they are shipped to the customer. After shipment, returns and refunds will be accepted only if the item is unopened, with the shipping cost borne by the customer. |
| For Backordered Items |
Please note that for backordered items from overseas (holsters, other gear, etc.), excluding real steel parts, cancellations are generally not possible after 24 hours from the order. (After 24 hours, arrangements are already underway locally, incurring arrangement fees for our store.) Therefore, if you still wish to cancel, a cancellation fee of 15% of the product price will be deducted from the refund. |
■ About Returns and Defective Products
| Terms and Conditions | Overseas-made products often have lower quality compared to domestically produced ones, and quality control and standards vary by manufacturer. Thus, some manufacturers may have lower quality with minor scratches or abrasions from the time of arrival, while others may have higher quality. Most products may require fitting or adjustment during assembly to function normally after purchase. Therefore, we generally cannot accept returns or exchanges for products that passed our inspection. If there are clearly major scratches or damage, or if it falls under the conditions described below, please contact us via email within 2 days from the product arrival date. We will respond based on our judgment. Please note that requests for returns or exchanges will not be accepted after the deadline. Also, if the product is no longer in circulation or it is difficult for us to arrange a replacement, we will issue a refund. |
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| Shipping Fees | Shipping fees will be borne by us only if we determine it to be a return or exchange. |
| Applicability | If a product is damaged, incorrect in size, or wrong in color due to our oversight, it will be treated as an exchange or return, and we will bear the shipping costs. Please note that we cannot accept returns or exchanges due to customer convenience. For custom parts, items that have been assembled into an airsoft gun or used in a game cannot be accepted; the product itself must be unused. For apparel, items that show signs of dirt or damage that would not occur from simply trying them on cannot be accepted. |
■ Cases Where We May Refuse Transactions
To provide the best possible service to the many customers who use our store, and as part of our efforts to reduce the burden on our staff, we regret to inform you that we may refuse orders from individuals who fall under the following categories.| Examples of Refusal of Transaction | ・Orders suspected of being for resale/hoarding purposes ・Orders suspected of being for procurement by competitors ・Individuals who have previously swapped defective products from other manufacturers when returning items to Amazon or our store ・Individuals who have previously exhibited aggressive behavior, abusive language, or threats in communication (email, etc.) with our staff ・Other cases where, based on past order history or communication with our store, we determine there is a potential for future problems |
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※In such cases, we will not disclose the reason for cancellation.
